Shipping

New Zealand Shipping

  - Craft products: Free shipping on every order over $120 within New Zealand.  

Normal shipping rates apply to orders under $120 
- Non rural Tracked NZ Post $6.50
- Rural Tracked NZ Post $12

We aim to dispatch within 1-2 working days.

All orders will be sent via NZ Post economy tracked (Delivery target of 3-5 working days, rural address may take longer, additional delay may be encountered during public holidays and festive seasons)

Your order will be carefully packaged and sent in a cardboard box.

 -  Botanic Products : Free shipping on every order over $120 

For orders under $120, shipping starts at $6.50

Plants are shipped on Mondays and Tuesdays, and for South Island orders, shipping is also available on Wednesdays.

 

International Shipping

Free shipping on orders over $150 in Australia.

We ship worldwide using NZ post tracked. Sending to Australia (for all orders under $150) is $22 NZD  and $32 NZD for the rest of the world. Delivery target time depends on your location, usually arriving within 10 working days.

 Your order will be carefully packaged and sent in a cardboard box.

Gifts

If you would like to include messages as a gift please kindly leave us a note at 'Order special instruction' 

 

Product Care

Our handmade wood crafts are painted using acrylic paint and finished with polyurethane for protection.

For natural wood, these are finished with locally sourced bee wax, reapplication can be applied to restore the natural shine. We recommend to keep these crafts dry as they are not made waterproof.

 

Return or Replace

Please note that with our handmade items there may be some small variations in color from the hand painting process, appearance according to your screen, or slight variations in wood texture. If you wish to return or replace products please kindly get in touch via our webpage. Items need to be returned within 7 working days once received, shipping at customers expense. For more information refer to our Refund Policy.