Shipping

New Zealand Shipping

Free shipping on orders over $85 within New Zealand.  

* Please note that free delivery does not apply to Botanic products.
We offer refunds for any excess delivery costs.* 

Normal shipping rates in New Zealand apply for all orders under $85
Urban Tracked NZ Post $6.50
Rural Tracked NZ Post $12

We aim to dispatch within 1-2 working days.

All orders will be sent via NZ Post economy tracked (Delivery target of 3-5 working days, rural address may take longer, additional delay may be encountered during public holidays and festive seasons)

Your order will be carefully packaged and sent in a cardboard box.

 

International Shipping

Free shipping on orders over $150 in Australia.

We ship worldwide using NZ post tracked. Sending to Australia (for all orders under $150) is $22 NZD  and $32 NZD for the rest of the world. Delivery target time depends on your location, usually arriving within 10 working days.

 Your order will be carefully packaged and sent in a cardboard box.

Gifts

If you would like to include messages as a gift please kindly leave us a note at 'Order special instruction' 

 

Product Care

Our handmade wood crafts are painted using acrylic paint and finished with polyurethane for protection.

For natural wood, these are finished with locally sourced bee wax, reapplication can be applied to restore the natural shine. We recommend to keep these crafts dry as they are not made waterproof.

 

Return or Replace

Please note that with our handmade items there may be some small variations in color from the hand painting process, appearance according to your screen, or slight variations in wood texture. If you wish to return or replace products please kindly get in touch via our webpage. Items need to be returned within 7 working days once received, shipping at customers expense. For more information refer to our Refund Policy.